VAPI ignoring prompt and call inconsistency
# supports
SteveB | IntelleSync.ai
09/09/2024, 8:50 AMThe assistant has been working fine for weeks but today is messing up pretty badly ignoring the prompting. Forwarding calls when it shouldn't and not maintaining a conversation correctly.
Here are the call logs for examples:
068ee3cb-9f1e-450f-ae61-78dafc04de3a
230ec77d-ac9a-4481-bfc1-974a66f0287f
v
Vapi
09/09/2024, 8:52 AMmessage has been deleted
Vapi
09/09/2024, 8:52 AM@SteveB | IntelleSync.ai
I'm sorry to hear that you're experiencing issues with the assistant's performance. It seems like there might be a problem with the assistant's configuration or a temporary glitch affecting its behavior. To assist you better, could you please provide more specific details about the issues you're encountering? For instance, are there any particular prompts or scenarios where the assistant is not responding as expected? This information will help me understand the problem and guide you towards a solution.
Vapi
09/09/2024, 8:52 AMYou can continue this conversation by mentioning me in the message.
Vapi
09/09/2024, 8:52 AMGot it. Tagging @User for additional help.
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Shubham Bajaj
09/09/2024, 9:28 PMthere's an ongoing openai issue will be fixed soon.
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Stephenm
09/10/2024, 9:28 AMWe have same. Can you elaborate pls? Tagging @Krishna colleague.
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Shubham Bajaj
09/10/2024, 9:39 PM@SteveB | IntelleSync.ai can you please try now?
Shubham Bajaj
09/10/2024, 9:39 PMit's resolved check now.
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SteveB | IntelleSync.ai
09/10/2024, 10:30 PM@Shubham Bajaj Yes all back to normal now thanks
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