@Leobaldo Alcantara I'm sorry to hear that you're experiencing issues with the assistant's responses. It seems like there might be a repetitive response problem that isn't related to the prompts themselves. Since you've already tried prompt engineering and testing in the OpenAI playground without success, it might be an issue that requires further investigation by our technical team. To assist you better, could you please provide more specific details about the nature of the single-word messages that are causing the repetitive responses? Additionally, if there are any error messages or unusual patterns you've noticed, that information could be very helpful. In the meantime, if you haven't done so already, I would recommend documenting all instances of this behavior, including the call IDs you've provided, and reaching out to our support team with this information. They will be able to escalate the issue to the appropriate department for further analysis and resolution. If there's anything else I can do to assist you right now, please let me know!

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and it will fix this issue.

if you want to use kb then make sure it is very precise

just like your system prompt