Tool does not exist
# support
m
I created a wizard that worked in test mode and since I've made changes and adjustments, when I click on the button test, I get a warning saying: "Error: Couldn't get tool, Tool ID does not exist.” So my tool can't be found (I can't test anymore). How can I find out what the problem is? Please help me, I haven't known Vapi for a long time. https://cdn.discordapp.com/attachments/1283467996576354426/1283467996743991369/vapi-error-tool-id.jpg?ex=66e31a38&is=66e1c8b8&hm=0fea016edb84ef9e3c63c209e27396e49b3134c788473e33460447edbc069237&
v
@Marjo Fabulous Bots I'm sorry to hear you're experiencing issues with your wizard. It sounds like there may be a problem with the tool ID that your wizard is trying to access. Here are a few steps you can take to troubleshoot the issue: 1. **Check the Tool ID**: Ensure that the tool ID you are using in your wizard matches the ID of the tool you intend to test. It's possible that the ID may have been changed or mistyped. 2. **Review Recent Changes**: Since the issue started after making changes and adjustments, review the changes to see if any modifications might have affected the tool ID or its accessibility. 3. **Tool Availability**: Verify that the tool you are trying to access is still available and has not been deleted or disabled. 4. **Permissions**: Make sure you have the correct permissions to access the tool. If the tool is restricted, you may need the appropriate permissions to test it. 5. **Documentation**: Consult the VAPI documentation to ensure that you are following the correct procedure for testing tools and that your wizard is set up properly. 6. **Support**: If you've gone through these steps and are still facing the issue, it may be best to reach out to VAPI support for further assistance. They can provide more detailed guidance and help resolve any potential bugs or system issues. Remember, it's important to approach troubleshooting methodically, checking each potential cause one by one. If you need further assistance or have more details to provide, feel free to reach out.
You can continue this conversation by mentioning me in the message.
s
can you check your tool in the tool section once?
m
I did nothing more, tried again and it works. BUT..... now the assistant in test mode repeats the questions over and over and don't follow the script anymore. I'm giving it a rest and doing other things in the meantime.
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