concurrent call limit increase
# support
a
I am writing to request an increase in our concurrent call limit from 10 on the account associated with andrei@e-advertsing.co. We have recently implemented an automation system that will be making approximately 300 calls per day to remind clients of their beauty appointments. An increase in the concurrent call limit will greatly help in ensuring the smooth execution of these reminders. Thank you for your time and assistance in this matter. I look forward to your response.
from Monday we expect around 600 calls a day
v
@Andrei Ursachi Hello Andrei, Thank you for reaching out with your request to increase the concurrent call limit for your account associated with andrei@e-advertising.co. As an enterprise customer, you have the flexibility to scale the number of concurrent calls to meet your business needs. To proceed with your request to accommodate approximately 300 calls per day for client appointment reminders, we will need to adjust your concurrent call settings accordingly. Could you please confirm if you are indeed an enterprise customer with us? This information will help us to provide you with the best possible service and to tailor the concurrent call limit to your specific requirements. Looking forward to your confirmation to move forward with your request. Best regards, VAPI Support Team
You can continue this conversation by mentioning me in the message.
a
I am not an enterprise costumer
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