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My assistants are failing, sometimes the call doesn't go through (outboundcall) and other times nothing is heard. When I go to Call logs it says "Twilio Connection Failed"

I have already disconnected and reconnected, I checked within twillio and everything is fine

Is it my account or is it a global failure?
https://cdn.discordapp.com/attachments/1284018598926352386/1284018600235241513/IMG_3762.jpg?ex=66e51b02&is=66e3c982&hm=82819ad4df9cec76e2ab79ed50d7d2c8a53b1c4946da350d544aa634404ce977&

<@928333015992639578>
I'm sorry to hear that you're experiencing issues with your outbound calls. If the call logs are indicating "Twilio Connection Failed," it could be an issue specific to the configuration or connectivity between our service and Twilio, rather than a global failure.

To assist you better, I would need to check the details of your account and the specific errors you're encountering. Could you please provide me with the assistant ID or any other relevant details so I can investigate further?

In the meantime, please ensure that your Twilio credentials are correctly configured in our system and that there are no network issues that might be affecting the connection. If everything seems to be in order on your end, we may need to look into the issue more deeply.

You can continue this conversation by mentioning me in the message.

who are you calling on these outbound calls? if youre calling a disconnected number the end reason comes up as Twilio Connection Failed

🔵 13:29:20:291 Call `acda74e5-6380-45fd-b001-9b15c5698827` Waited 300s But Transport Never Connected.
🔵 05:05:24:752 Call `857975de-33fa-430d-8247-4436a829314b` Waited 300s But Transport Never Connected.

Please check with twilio, something is wrong on their end.
sharing one of twilio call id for reference: CA8d8f930283fbc23ce62e0807b1001297

The strange thing is that sometimes it works, and sometimes it doesn’t.

I also bought a number from VAPI, and that’s not working either.

is not working for number purchased from vapi only?

It doesn't work with the phone bought from vapi and with the one imported from twillio

I have checked again it's not something from vapi, you have to ask twilio team and can put vapi support in cc

Tks, I send an email with vapi suport in CC