end-of-call report not showing on webhook
# support
s
Hi, I'm new to VAPI and need some help. I am not receiving end of call report on make.com's webhook I am using with my VAPI assistant. I want to extract call summary from the report and store it in a google sheet. I have added end-of-call-report in the serverMessages of the JSON body but still not receiving it. HELP!!!
v
@Soman Hello! I'm here to assist you with your VAPI integration. It sounds like you've already configured the
end-of-call-report
in the
serverMessages
of the JSON body, which is a great start. Let's go through a few steps to troubleshoot the issue: 1. **Check the Endpoint Configuration**: Ensure that the endpoint URL you've set up on make.com's webhook is correctly added to the Server URL field in the Account page on the VAPI Dashboard. 2. **Verify Webhook Settings**: Double-check that the webhook on make.com is active and set to listen for the correct events. 3. **Inspect JSON Body**: Make sure that the
end-of-call-report
is correctly formatted in the JSON body according to the Assistant Request docs. 4. **Review Server Logs**: Look at the logs on your server to see if it's receiving the webhook calls and if there are any errors that might be preventing the call report from being processed. 5. **Test Connectivity**: You can send a test webhook from the VAPI Dashboard to ensure that the connection between VAPI and make.com's webhook is functioning correctly. 6. **Check Google Sheets API**: If the webhook is being received but the data isn't appearing in Google Sheets, ensure that the Google Sheets API is correctly configured to receive and store the data. If you've gone through these steps and are still facing issues, please provide more details or error messages you're encountering, and I'll be happy to help you further. If you need immediate assistance with a specific technical issue that isn't resolved, please ask support for more info on this.
You can continue this conversation by mentioning me in the message.
s
can you share the call id.
s
Hi @Shubham Bajaj , this is the call ID: 1187e01d-c33e-4f25-9994-10cfe5c2eaf5
s
šŸ”µ 15:35:36:039 Server Message Failed. (https://hook.us2.make.com/0eiuws74ntaxdi2edl1l78cgj0jm0e42). Error: šŸ”µ 15:35:36:040 [user ERROR] end-of-call-report Server URL Error: Request failed with status code 400
hey @Soman check on your end server url, as it's visible from logs the response was bad request.
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