Hi there! I had bought a phone number to test out this tool, but removed it and tried to remove my credit card information. However, I'm still being billed the $2/month for this and I'm not using it. Anyone know how to turn this off? Thanks!
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Vapi
09/13/2024, 6:44 PM
@Annie Ermanis
Hello! I'm here to help you with that. To assist you further, could you please provide your account email address? Once I have that, I can check the status of your billing and help you resolve this issue.
Vapi
09/13/2024, 6:44 PM
You can continue this conversation by mentioning me in the message.
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Annie Ermanis
09/13/2024, 6:44 PM
Thank you! annie.ermanis@seerinteractive.com
Annie Ermanis
09/13/2024, 6:50 PM
@Vapi annie.ermanis@seerinteractive.com
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Vapi
09/13/2024, 6:50 PM
@Annie Ermanis
Thank you for providing your email address. I will look into the billing issue associated with the account registered to annie.ermanis@seerinteractive.com and ensure that the $2/month charge is stopped since you're no longer using the phone number. Please hold on for a moment while I take care of this for you.