We are trying to build an AI Voice Assistant for our call centre, this assistant will be helping us to answer after-hours calls. As part of this setup, we would like to know if we can use our own SIP/VoIP provider, on your documentation I can see you only have one option use Twilio. Can you let me know how to proceed?

@Santosh Shanker(WirelessNation) Absolutely, I'd be happy to assist you with setting up your AI Voice Assistant for your call center's after-hours calls. While our documentation highlights Twilio as a SIP/VoIP provider, we understand the importance of flexibility and the need to integrate with various systems. If you wish to use your own SIP/VoIP provider, you would typically need to configure your provider's settings to work with our VAPI. This can involve setting up SIP trunking or similar mechanisms that your provider supports to connect with our API. To proceed, you should: 1. Check if your SIP/VoIP provider supports integration with third-party APIs. 2. Gather the necessary configuration details from your provider, such as SIP domain, authentication details, and any specific requirements they have. 3. Configure these details within your VAPI account to establish the connection. If you need specific guidance on how to configure your provider with our VAPI, please reach out to your provider's support team for the required settings, and then contact our support team with those details. We will do our best to assist you in the integration process. Should you need further assistance or have any more questions, feel free to ask.

They do support it, what' the next step

To use own SIP/VOIP you have to join as enterpise user.

Is there a way to test if the integration with our own SIP provider works before we join the enterprise plan?

can you DM me for this.

Done, I believe we are in contact via email