exceeded-max-duration message
# support
s
Hi, is there any possibility to add a message before ending a call because of exceeded-max-duration? It is very rude to end the call without saying something like “You have reached the time limit for this call. Pls call us again.” Thx a lot San
v
@Sanshine Hello San, Absolutely, it is possible to add a message before ending a call due to exceeding the maximum duration. You can implement a feature in your voice application that detects when the call is approaching the maximum duration and then plays a pre-recorded message to the user before the call ends. To achieve this, you would typically set up a timer or counter within your application that tracks the call duration. When the call duration nears the maximum limit, your application can trigger an action to play the message you've described. If you need assistance with implementing this feature or have any other questions, please let me know!
You can continue this conversation by mentioning me in the message.
s
hey, thx for reply. yes i need help. can you pls share an example? thx a lot
s
as of now it's not possible but you can raise a feature request from here: https://vapi.canny.io
g
@Shubham Bajaj is it possible now?
v
No, this feature has not been added yet, but you can raise a feature request for it. I also pushed it from my side. It's a wonderful feature to have. Let me know once you raise a feature request for it and fast-forward the request to the team. You can raise an feature request for it over here: https://roadmap.vapi.ai
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