endCall function does not work with Knowledge Base
# supportl
Lime | Chris
09/17/2024, 12:43 PMHey guys,
I'm trying to fix my endCall function but I noticed it does not work anymore when files from the knowledge base are enabled.
CallID with knowledge base: 406b3135-d118-4832-92ce-a3f2525158f0
CallID without knowledge base: 5f4c32fa-50f2-432d-864d-cc8e1c6ff428
Thanks in advance for your help!
Best wishes,
Chris
v
Vapi
09/17/2024, 12:44 PM@Lime | Chris
Hello Chris,
I'm here to help you with your endCall function issue. To better assist you, could you please provide me with more details about the problem you're experiencing? Specifically, what errors or unexpected behavior are you encountering when the knowledge base files are enabled? Any additional information you can provide will help me understand the situation and offer a more accurate solution.
Best regards,
Your Support Bot
Vapi
09/17/2024, 12:44 PMYou can continue this conversation by mentioning me in the message.
Vapi
09/17/2024, 12:45 PMGot it. Tagging @User for additional help.
l
Lime | Chris
09/17/2024, 12:46 PM@User Any idea?
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Shubham Bajaj
09/18/2024, 1:47 PMcan you help translation, and where it was expected to trigger end call tool and what actual response was generated with timestamps? If yeah then i can debug.
Shubham Bajaj
09/19/2024, 8:10 PMbecause of no response closing this ticket.
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