Simultaneously calls
# support
t
How does vapi handles a simultaneously calls? Should I use one phone number per one call? I've tried to call two numbers from the one number simultaneously and looks like it's work. But I think some limits are exists.
v
@Timur VAPI is designed to handle simultaneous calls efficiently. You do not necessarily need one phone number per call. VAPI can manage multiple incoming and outgoing calls on a single phone number due to its concurrent call handling capabilities. However, there might be limits based on your specific plan or the infrastructure you are using. These limits are usually in place to ensure quality of service and to prevent abuse. It's important to check the terms of service or documentation for the specific limits that apply to your account or plan. If you're planning to handle a high volume of simultaneous calls, it's a good practice to ensure that your infrastructure is properly scaled and configured to handle the expected load. This includes having sufficient network bandwidth, server capacity, and properly configured SIP endpoints if you're using SIP Origination. If you need more detailed information about specific limits or how to scale your infrastructure for high call volumes, please ask support for more info on this.
You can continue this conversation by mentioning me in the message.
t
I have bought the number in Vapi
@Vapi
v
@Timur That's great to hear! Purchasing a number with VAPI allows you to make and receive calls using that number. As mentioned earlier, VAPI can handle multiple calls simultaneously on a single number, but do keep in mind that there may be limits based on your plan. If you have any specific questions about using your number, managing calls, or if you're encountering any issues, feel free to ask, and I'll be happy to assist you. If you need detailed technical support or have questions about your account limits, I can guide you on how to reach out to our support team for more information.
Got it. Tagging @User for additional help.
t
@User guys?
s
you can use one phone number for simultaneously calls
26 Views