Hi guys, call forwarding is not working for some reason. It was working when we were testing before launching it to real incoming leads. However, it did not do the call forward for any of the leads.
See Call ID for an example of this:
44ca932f-d3aa-43d8-90ee-0a160d48551e
We then tested it out again by having vapi do an outbound call to a team member of ours and the call forwarding works:
b572aee7-bcb6-4c24-b57e-37a587d0476c
However, a second test the call forwarding did not happen once again:
0e5c7fce-9ada-417e-bb71-10419635f6c7
We are using a Twillio number of our own.
Please advise how to fix this issue. Thanks.