Unable to call to Latvia
# support
o
Enable Geo permission for Latvia. You can enableit in the Low-risk countries section. Works when importing number from twillio directly, doesn't work with Vapi.ai phone numbers. https://cdn.discordapp.com/attachments/1286630924905353247/1286630925223989343/Opera_Snapshot_2024-09-20_130659_dashboard.vapi.ai.png?ex=66ee9bed&is=66ed4a6d&hm=de601d2221ea6a8f4fb5956b3b5d561fcae28820918d3fd86151c7bc536f190c&
v
@OMGEverdo To enable Geo permission for Latvia, especially for numbers imported from Twilio, you'll need to adjust the settings in the Low-risk countries section of your account. Since I don't have direct access to your account settings, I would recommend following these steps: 1. Log in to your VAPI account. 2. Navigate to the settings or configuration page where you can manage Geo permissions. 3. Look for the Low-risk countries section. 4. Add Latvia to the list of countries with Geo permission enabled. If you're having trouble or if the permission isn't working as expected with VAPI.ai phone numbers, it might be due to specific restrictions or settings that need to be adjusted on the backend. In that case, please ask support for more info on this, and they will be able to guide you through the process or resolve any issues that might be preventing the Geo permission from working correctly with VAPI.ai phone numbers.
You can continue this conversation by mentioning me in the message.
o
I am unable to do it in Vapi.ai frontend it has to be enabled on the vapi.ai backend
I can't ask for help. Help.
s
You will need to buy your own number from twilio and use it.
Also, over there you can enable those permission.