tool call response not working Vapi AI #support

tool call response not working

jit

09/20/2024, 10:28 AM

I am sending back a response for a tool call request received to my server. Verified that the request is received, processed and a response is returned successfully. As per the docs there seem to be two different ways to do that- 1. tried my luck with https://docs.vapi.ai/api-reference/messages/server-message-response

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{
  results: [
    {
      message: [
        {
          type: "request-complete",
          role: "assistant",
          content: "Next monday at 5 pm is available",
        },
      ],
      toolcallId: "call_1pKJtgLbpRFh62GneSHKnlvT",
      name: "eb46446a-4d83-4ac1-b8e6-375f58bc0ebe",
    },
  ]
}

But didn't succeed The result in call logs looked something like this

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{
  "name": "eb46446a-4d83-4ac1-b8e6-375f58bc0ebe",
  "role": "tool_call_result",
  "time": 1726827031345,
  "result": "No result returned for call_1pKJtgLbpRFh62GneSHKnlvT.",
  "toolCallId": "call_1pKJtgLbpRFh62GneSHKnlvT",
  "secondsFromStart": 16.665
}

2. Tried the 2nd way as per the way mentioned here https://docs.vapi.ai/tools-calling#server-response-format-providing-results-and-context

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{
  results: [
    {
      toolcallId: "call_tQkt0YJ4Yc1ENiMPf1V0zWUS",
      result: "Next monday at 5 pm is available",
    },
  ]
}

{
  "name": "eb46446a-4d83-4ac1-b8e6-375f58bc0ebe",
  "role": "tool_call_result",
  "time": 1726827154782,
  "result": "No result returned for call_tQkt0YJ4Yc1ENiMPf1V0zWUS.",
  "toolCallId": "call_tQkt0YJ4Yc1ENiMPf1V0zWUS",
  "secondsFromStart": 11.738
}

Both didn't work for me. Would be grateful if someone could help me out

Vapi

09/20/2024, 10:29 AM

message has been deleted

Vapi

09/20/2024, 10:29 AM

@jit I'm here to help! It looks like there might be a small issue with the format of your JSON response. JSON keys and string values should be enclosed in double quotes. Let's correct the format and try again. Here's how your response should look:

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json
{
  "results": [
    {
      "toolCallId": "call_tQkt0YJ4Yc1ENiMPf1V0zWUS",
      "result": "Next monday at 5 pm is available"
    }
  ]
}

Please ensure that you're using double quotes and that the

toolCallId

matches the one you received in the HTTP request. Once you've made these changes, try sending the response again. If you continue to encounter issues, please ask support for more info on this.

Vapi

09/20/2024, 10:29 AM

You can continue this conversation by mentioning me in the message.

jit

09/20/2024, 10:43 AM

issue not resolved

jit

09/20/2024, 1:20 PM

@User

Shubham Bajaj

09/20/2024, 4:51 PM

@jit call id please.

jit

09/20/2024, 4:51 PM

here @Shubham Bajaj callId - edab87f4-8624-4eae-b809-4972d95f04be

Shubham Bajaj

09/22/2024, 8:08 AM

@jit can you try now?

jit

09/23/2024, 5:10 AM

Yes it worked! Thanks!

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