can't update assistant model/promt
# support
t
Can't edit or update the assistant model/prompt, keeps saying: Error publishing assistant Cannot convert undefined or null to object There is nothing different in the prompt than before, was just updating a few instructions. Logged in and out, refreshed, still getting error. Thanks
v
@TriPros I'm sorry to hear that you're experiencing issues with updating your assistant model/prompt. It sounds like there might be a technical glitch or a problem with the system that's preventing the update from going through. To help you better, could you please provide me with more details about the changes you're trying to make? Additionally, if you have any specific error codes or messages, that would be very helpful in diagnosing the issue. In the meantime, here are a few steps you can try: 1. Double-check the changes you've made to ensure there are no syntax errors or unsupported characters. 2. Try making a very small change to see if that gets published successfully, which can help isolate the issue. 3. If possible, revert to the last known good configuration and try updating from there. If none of these steps resolve the issue, it may be best to reach out to the support team for further assistance. Please let me know how you'd like to proceed!
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
s
Fixed.
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