transferPlan and warm-transfer-with-summary not re...
# support
t
I tried multiple ways to implement the transferPlan , but it's not recoginized in the API. { "tools": [ { "type": "transferCall", "destinations": [ { "type": "number", "number": "+1234567890", "message": "I am forwarding your call to Department A. Please stay on the line.", "transferPlan": { "mode": "warm-transfer-with-summary", "message": "", "summaryPlan": { "enabled": true, "messages": [ { "role": "system", "content": "Provide a brief, informative summary of the call in 2-3 sentences. Focus on the main issue, any relevant details, and the reason for transfer." }, { "role": "user", "content": "Here is the transcript:\n\n{{transcript}}\n\n" } ], "timeoutSeconds": 10 } } } ] } ] } @User https://cdn.discordapp.com/attachments/1287847993239928872/1287847993772478485/Screenshot_2024-09-23_at_10.png?ex=66f30968&is=66f1b7e8&hm=4171f44d55a3a888ca903276b8903199762832f786a4c8c505818a1a3f93fc36&
v
@Talel It seems like you're encountering issues with the
transferPlan
not being recognized in the API. I'd be happy to assist you with this. Could you please provide me with more details about the API version you are using and the exact error message you are receiving? This information will help me understand the problem better and provide you with the most accurate assistance.
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
s
tools: [] is set directly inside the assistant
you are doing the wrong way.
t
right ! .. it should be part of the tools defined in the model .. I tested it and it works .. thanks for your help @Sahil
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