need help buying a new number
# support
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@alexalex1960 I'm glad to hear that you've added your billing information. If you're encountering an error when trying to purchase a new number, there are a few things we can check: 1. Ensure that the credit card information entered is accurate and up-to-date. 2. Confirm that your credit card has sufficient funds and is not expired. 3. Make sure that you are following the correct steps to purchase a number: - Navigate to the “Phone Numbers” section in your dashboard. - Click the “Buy number” button. - Use the area code 415 if you're looking for a number in that specific area. If you've already checked these points and are still facing issues, it could be a temporary problem with the system. In that case, please wait a few minutes and try again. If the problem persists, it would be best to reach out to support for more detailed assistance.
You can continue this conversation by mentioning me in the message.
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remove the card and re-add it.
make sure to provide the postal code (color contrast is bad due to which it might not visible) and click on the tick button
then you will be able to buy it
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