Summary prompt not used
# support
m
Hi, I repost this as the bot accidentally closed it: I configured a summary prompt in the analysis section. The prompt is like this: ou are an expert note-taker. Based on the transcribed phone call, perform the following tasks: Categorize the call into one of the following categories in German: "Allgemeine Anfrage", "Privat", "Sonstiges", "Umfrage" Provide a brief summary (2-3 sentences) of the conversation in German. Extract the callers name Output the results in the following format: Category: CategoryName (in German) Summary: SummaryText (in German) Caller: CallerName However, it seems that the prompt is ignored. When I get calls via the vapi api, summary does not have that structure, also summary is not in German.
v
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@markus I'm sorry to hear that the custom summary prompt is not being applied as expected. To assist you further, I would need to check the configuration settings for the summary prompt in the analysis section. It's possible that there may be an issue with how the prompt was saved or with the language settings. If you have access to the configuration settings, please ensure that the custom summary prompt is correctly saved and that the language is set to German. If everything appears to be configured correctly but the issue persists, please reach out to support for more in-depth troubleshooting. If you need assistance with checking the configuration or have any other questions, please let me know, and I'll be happy to help.
s
@markus apology for the delayed response. use structure data section for extracting out data. use summary section for the same. also you can add to your prompt,
DO NOT RETURN ANYTHING EXCEPT X IN LANGAUGE Y
let me know how it goes.
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