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Application Error when Calling
# support
y
Getting an error, when I try calling a Phone Number that is imported from Twilio, and is connected to a specific Assistant. Got HTTP 404 response to https://api.vapi.ai/twilio/inbound_call
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{
  "message": "Cannot GET /twilio/inbound_call?AccountSid=AC38c06883feae3724b2fbce500b52aad5&ApiVersion=2010-04-01&CallSid=CA79b0b4b0952217aadcc825a1afc26f30&CallStatus=ringing&Called=%2B15622685441&CalledCity=LOS+ANGELES&CalledCountry=US&CalledState=CA&CalledZip=90017&Caller=%2B13024401490&CallerCity=&CallerCountry=US&CallerState=DE&CallerZip=&Direction=inbound&From=%2B13024401490&FromCity=&FromCountry=US&FromState=DE&FromZip=&StirVerstat=TN-Validation-Passed-B&To=%2B15622685441&ToCity=LOS+ANGELES&ToCountry=US&ToState=CA&ToZip=90017",
  "error": "Not Found",
  "statusCode": 404
}
https://cdn.discordapp.com/attachments/1288122460419526666/1288122460570390589/image.png?ex=66f40906&is=66f2b786&hm=53b8f701a6ecd63695efa8c46afad2fd9fe032150512d3f77fc8ae2d0df8401d&
v
message has been deleted
@Yash It seems like there might be an issue with the endpoint configuration or the URL you are trying to access. The error indicates that the server cannot find the requested resource (
/twilio/inbound_call
). Here are a few steps you can take to troubleshoot this issue: 1. Verify the URL: Ensure that the URL you are trying to reach is correct and that the endpoint 
/twilio/inbound_call
exists on the server. 2. Check Twilio Configuration: Make sure that the Twilio phone number is correctly configured to point to your VAPI endpoint. This is typically done in the Twilio Console under the phone number's configuration settings. 3. Review API Documentation: Double-check the VAPI documentation to ensure that you are using the correct endpoint and that your request is formatted properly. 4. Server Logs: If you have access to the server where the VAPI is hosted, check the logs for any additional information about the error. 5. Contact Support: If you've gone through these steps and are still encountering issues, it may be best to contact VAPI support for further assistance. If you provide me with the correct parameters, I can help you formulate the correct API call. Otherwise, if you need further assistance with this issue, please let me know, and I'll do my best to help you resolve it.
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
y
@Sahil @Shubham Bajaj Can you guys help me with this please? It was working fine previously. P.S. Tried importing directly from vapi dashboard too, but nothing worked.
s
Can you send me your phone_number id
?
y
Here you go @Sahil 71bcae28-b860-4c0e-8343-694fdb25490a
@sagar tagging here for the Inbound call issue
s
Marking it as complete guessing your issue was solved in OH
y
@Sahil no not solved, I just tagged him to let him know about the issue
s
Go to the stage and ask the question
y
@Sahil @sagar Thanks. This issue is resolved, the Webhook's HTTP method in Twilio got switched to GET somehow.
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