@nicholassantoss Hello! To assist you with integrating a data validation response from WhatsApp into your ongoing call, you would typically need to have a system in place that can handle asynchronous events, such as webhooks. When the customer replies on WhatsApp, the response would be captured by your backend system, which would then trigger a function to send this information back to the ongoing call. However, as a Voice API support bot, I don't have the capability to directly interact with WhatsApp or external systems. To proceed with your resolution, you would need to implement a webhook listener on your server that receives the WhatsApp response, and then use a function within your call system to update the call context with the customer's answer. If you have a specific Tool Function in your system designed for this purpose, you would call that function with the necessary parameters, such as the call ID and the customer's response. If you need assistance with the specifics of how to implement this or which function to call, please provide more details or ask your technical support team for more information.

Got it. Tagging @User for additional help.

i working with make by the way

call_xOj06W0YgFgDbnV3VfINHXf9

What i need is basically to maybe put a call in hold, make an verification that needs to wait customer response and depending on the answered message i need to bring the call back and give the AI the answer (for example: the customer said no or the customer said yes you can proceed) If i dont have an answer in like 30 seconds i end the call. Is that possible?

there you will find it

Is should be able to put informations on the on going calls for the assistants to be informed lively through the control call? Is that right? So I need to make a post through the url address of the call?

error

id call_auEH8Fa1dh75RXEIsBNfdAsl

Please help