Hi, I am using vapi from like 2-3 months. I purchased a number in vapi itself. Trained an AI agent and linked the agent to the number. Now this number I am using to schedule appointment on my website. Now i've also made social media post where i am using this number to get leads. Now today this number just vanished from my vapi dashboard. i tried to find a way to get that number specifically but failed to do so. Please help

@the_justice I'm sorry to hear that you're experiencing issues with your VAPI number. Let's try to resolve this as quickly as possible. To assist you effectively, I'll need to gather some more information. Could you please provide me with the following details: 1. The exact phone number that has vanished from your dashboard. 2. Any error messages or notifications you might have received regarding this issue. 3. The last time you recall seeing the number on your dashboard. Once I have this information, I'll be able to investigate further and guide you on the next steps to recover your number.

Exact Phone Number: +1 (415) 965 2258 No error messafes or notifications last time I saw it on 23rd Sep.

@the_justice Thank you for providing the details. It's quite unusual for a number to disappear without any notification or error message. I will need to look into this matter internally to understand what might have caused the disappearance of your number from the dashboard. In the meantime, please check if there might have been any changes to your account settings or if there are any filters applied that could be hiding the number. Also, ensure that you are logged into the correct account with the appropriate permissions. If everything seems to be in order on your end, I will proceed with the necessary steps to investigate this issue further. Please bear with me while I work on this, and I will update you as soon as I have more information.

Everythings else look good

@the_justice Great, thank you for confirming that everything else appears to be in order on your end. I will now initiate an internal investigation to locate your missing number and take steps to resolve this issue for you. Please be assured that I will keep you updated on the progress, and I aim to have this sorted out promptly. Your patience and understanding are much appreciated while we work through this. If you have any additional information or further concerns in the meantime, please don't hesitate to let me know.

I'll wait for your resolution

@the_justice Thank you for your patience. I will take the necessary steps to investigate and address the issue with your missing number. Rest assured, I will update you with any findings or resolutions as soon as possible. If there's anything else you need assistance with in the meantime, please feel free to ask.

where will i'll be getting updates. any ticket number alloted.

@the_justice Sweet. Have a great day!