I'm getting Over Concurrency limit message when I try to test the assistant on a non-live account.

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I tried all the aforementioned steps but I am still getting the same error?

@MOHIIB I'm sorry to hear that the issue persists. If you've already tried managing the concurrency on your end without success, it might be time to look into the service's backend or contact support for further assistance. Here are a few additional steps you can consider: 1. **Check Service Status**: Ensure that there are no ongoing issues with the service itself that could be causing this error. 2. **Review Account Quotas**: Double-check your account quotas to make sure you haven't exceeded any limits that could be affecting your concurrency. 3. **Contact Support**: Reach out to the support team for the assistant service you're using. They may be able to provide insights specific to your account or the service's behavior. If you would like me to assist you further with contacting support or if there's anything else I can do to help, please let me know.

@Vapi How can I contact the support team so that they can help me?

@MOHIIB To contact the support team for assistance with the "Over Concurrency limit" error, you can typically follow these steps: 1. **Support Portal**: Visit the official support portal of the Voice API service you're using. Look for a 'Contact Support' or 'Help' section. 2. **Email**: You may find a support email address on the service's website or documentation. Send a detailed email explaining your issue. 3. **Phone**: Some services offer phone support. Check if there's a contact number provided for technical support. 4. **Live Chat**: If available, use the live chat feature on the service's website for immediate assistance. 5. **Community Forums**: Post your issue in community forums or discussion boards; other developers or service representatives might provide solutions. 6. **Documentation**: Review the service's documentation for any support or contact information. 7. **Social Media**: Reach out through social media platforms if the service has an active presence there. Remember to provide as much detail as possible about your issue, including any error messages, steps you've already taken to troubleshoot, and your account details (as appropriate). If you need direct links or specific contact details, please let me know which Voice API service you're using, and I can provide more targeted information.

@Vapi I reached out to VAPI support but they asked me to join this discord community. What is the perfect and easisest way to quickly fix the error I am having right now?

@MOHIIB Joining the Discord community as suggested by VAPI support can be a great way to quickly address the issue you're facing. Here's why: 1. **Real-Time Assistance**: Discord communities often provide real-time support from both community members and official support staff. 2. **Shared Knowledge**: Other users may have experienced the same issue and can share their solutions. 3. **Direct Communication**: You can ask questions directly and get immediate feedback. 4. **Updates and Announcements**: Any known issues or maintenance that might be causing the concurrency limit error could be announced in the community. To make the most out of the Discord community, follow these steps: 1. **Join the Community**: Use the invite link provided by VAPI support to join the Discord server. 2. **Introduce Yourself**: Briefly introduce yourself and your issue in the relevant channel. 3. **Provide Details**: Share the error message, what you were trying to do, and the steps you've already taken to try to resolve the issue. 4. **Be Patient**: Wait for a response from the community or support staff. It may take some time depending on the time of day and the community's activity level. 5. **Follow Guidelines**: Respect the community guidelines and be polite in your interactions. If you need further assistance or have trouble accessing the Discord community, please let me know, and I'll do my best to assist you.

@Vapi I need the help of a human expert?

@MOHIIB Please ask support for more info on this.

@Vapi How can I ask support?

@MOHIIB To ask for support from a human expert, you can follow these steps: 1. **Support Ticket**: If you haven't already, submit a detailed support ticket through the VAPI support portal or via email. Include all relevant information about the issue you're facing. 2. **Direct Contact**: Use the contact information provided by VAPI, such as a support email or phone number, to reach out directly to a support representative. 3. **Live Chat**: If VAPI offers a live chat service on their website, use it to speak with a support agent in real-time. 4. **Community Channels**: Since you were directed to join a Discord community, look for a channel dedicated to support or help requests and post your query there for assistance from human experts. 5. **Social Media**: Reach out to VAPI through their official social media accounts, as some companies offer support through platforms like Twitter or Facebook. Remember to provide a clear and concise description of your problem, any error messages you've received, and what steps you've already taken to try to resolve the issue. This will help the support team understand your situation better and provide more effective assistance. If you need further guidance on how to contact support or if there's anything else I can do to help, please let me know.

@MOHIIB can you tell how many concurrent lines you were using?

@Sahil Last time (08/22/2024), we tried to make 10 phone calls at the same time. Currently, I am just trying to 'Talk with assistant' within VAPI. But, I am getting the same Error: Over Concurrency Limit.

you will need to add delay of 1 sec

How can I add it?

Please join the OH and get your question answered https://discord.gg/Q4kmWaKq?event=1288127751869431950 @MOHIIB

Thanks @Sahil.

@MOHIIB try now it is fixed.