not able to get started with workflow
# support
r
I am trying to build a workflow using the blocks and I am only able to get to the stage where it creates a block and then it displays a blank page. Not sure if this is a browser issue or something i did wrong. https://cdn.discordapp.com/attachments/1288664643254096008/1288664643505492010/Screenshot_2024-09-26_at_7.50.23_AM.png?ex=66f601f9&is=66f4b079&hm=44341ba29169c973d548199008668df28c065d420411c275caf2a6e4b7776e43&
v
@Raju I'm sorry to hear you're experiencing issues with building your workflow. It could be related to a variety of factors, including browser compatibility, a temporary glitch, or an error in the workflow configuration. Here are a few steps you can take to troubleshoot the problem: 1. **Refresh the Page**: Sometimes, simply refreshing the browser page can resolve temporary glitches. 2. **Check Browser Compatibility**: Ensure that you are using a supported browser and that it's up to date. 3. **Clear Browser Cache**: Clearing your browser's cache can resolve issues with outdated or corrupted files that might be causing the blank page. 4. **Disable Browser Extensions**: Sometimes, browser extensions can interfere with web applications. Try disabling them to see if that resolves the issue. 5. **Try a Different Browser**: If the issue persists, try accessing the workflow builder using a different web browser to see if the problem is browser-specific. 6. **Check for Error Messages**: Look for any error messages or warnings that might give a clue as to what is going wrong. 7. **Review Workflow Configuration**: Double-check the steps you've taken in building the workflow to ensure there are no errors or misconfigurations. If none of these steps resolve the issue, it might be best to reach out to the support team for further assistance. Would you like me to help you with that?
You can continue this conversation by mentioning me in the message.
r
@Vapi it doesn't solve the problem
v
@Raju I'm sorry to hear that the issue persists. It seems like we might need to take a closer look into the problem. Please reach out to the support team for more in-depth assistance. They will be able to guide you through more advanced troubleshooting steps or escalate the issue if there's a bug or system-wide problem. Would you like me to assist you with anything else at the moment?
r
no
s
can you record a loom video?
r
Hi shubham figured out the issue
The issue is if you dont have a tool
Created
It wont show the workflow
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