Tool Call Not Recording Full Webhook Response
# support
e
Hi Support. I'm using this JSON in my reply to a tool call. { "results": [ { "toolCallId": "call_Vkycla4BD5ScmJeSCZENDcAi", "result": "Jerry Springer" } ] } The call log shows the following: { "name": "getContactInfo", "role": "tool_call_result", "time": 1727391500288, "result": "Success.", "toolCallId": "call_Vkycla4BD5ScmJeSCZENDcAi", "secondsFromStart": 7.638 } It looks like it's receiving the 200 response but not the body with the results. The callID is: ea962abe-d739-4ff4-b9d4-7324dfc39408 This behavior is happening with all of the tools I've made for this assistant. Please advise.
v
message has been deleted
@Edpreble Hello! It seems like there might be an issue with how the results are being processed or returned from your tools. To assist you better, I'll need to check a few things: 1. Ensure that the JSON structure you're using to send the reply matches the expected format of the tool's response. 2. Verify that the content-type of the response is set to
application/json
. 3. Confirm that the response body is not being altered or truncated during the transmission process. If you've already checked these and the issue persists, it might be beneficial to look into the server logs for any errors or warnings that could provide more insight into the problem. If you need further assistance, please provide additional details or error messages you're encountering, and I'll do my best to help you resolve this issue.
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
s
checkin in @Edpreble is issue resolved after using workaround?
n
@Shubham Bajaj I'm seeing the same issue when trying to hit a webhook url with Tools. The logs seem to show some other response. What workaround are you referring to ?
s
can you create a support ticket for it.
closing this ticket because of no response.