block workflows are all gone, cant create new ones...
# support
r
was experimenting with block workflows, the workflows i created are all gone now, i cant create a new one as well, as it does not open the edit window, when i create a new workflow it just shows this empty workflow window https://cdn.discordapp.com/attachments/1289260201794338909/1289260202033680424/Screenshot_2024-09-27_at_12.15.55_PM.png?ex=66f82ca1&is=66f6db21&hm=9397bc92dc2925b6ee8879ca9149e7a5ab89d999514709f9602ecc71540b8547&
v
@RTG8055 I'm sorry to hear that you're experiencing issues with your block workflows. It sounds like there might be a glitch or a temporary problem with the system. Here are a few steps you can try to resolve the issue: 1. Refresh your browser or restart the application you're using for VAPI. 2. Clear your browser cache or app data, as this can sometimes resolve issues with loading content. 3. Ensure that your internet connection is stable, as connectivity issues can affect the functionality of web-based tools. 4. Try using a different browser or device to see if the problem persists across platforms. If none of these steps work, there might be a more specific issue that needs to be addressed by the support team. Please ask support for more info on this, and they can guide you through more advanced troubleshooting or inform you about any ongoing issues that might be affecting the service.
You can continue this conversation by mentioning me in the message.
r
yeah tried all that already did not help.
v
Got it. Tagging @User for additional help.
r
I created a new workflow with an assisstant attached to it, based on this ticket, and it took me to the editor window there i am able to seee it. "'Block' without assistant disappears" this ticket is marked as resovled that is incorrect
s
make sure tools linked to assistant/blocks exisits.