BLOCKS message is BLOCKING my ability to work
# supportj
JJ
10/01/2024, 12:06 AMI understand you guys want to promote the new blocks feature but don't make it an actual BLOCKER for us to continue working. Even after clicking through to create a blocks, the message is still blocking when I return to my assistant. I can't edit my prompt at all at this point...
https://cdn.discordapp.com/attachments/1290464789310476318/1290464790157852773/Screenshot_2024-10-01_at_10.04.51_am.png?ex=66fc8e7d&is=66fb3cfd&hm=9aba554b1ba79cb2544c773e39fb8f8f49e6e679e00a140ff9dc00d9214431a0&
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Vapi
10/01/2024, 12:08 AMYou can continue this conversation by mentioning me in the message.
Vapi
10/01/2024, 12:08 AM@JJ
I'm really sorry to hear that you're experiencing issues with the new blocks feature. It sounds like there might be a bug that's preventing you from editing your prompt. Let's try to resolve this issue together.
Could you please provide me with a bit more detail about the steps you're taking and where exactly the process is getting stuck? This will help me understand the problem better and assist you more effectively.
Vapi
10/01/2024, 12:08 AMGot it. Tagging @User for additional help.
j
JJ
10/01/2024, 12:09 AMAs soon as I click on my assistant, I should be seeing my prompt but I'm getting this 'Block' promotion. Like I mentioned, even when I click through and create a new block like you guys want me to, it's still there when I return to the assistant.
JJ
10/01/2024, 12:09 AMNeed this resolved ASAP
j
jason
10/01/2024, 6:34 AMYou need to change your provider, it is in Vapi to use blocks. So from my understanding you can use your prompt and the blocks it is an either or situation.
j
JJ
10/01/2024, 11:27 PMMy provider? Why isn't it blocking all my other assistants?
JJ
10/01/2024, 11:28 PM@User
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Shubham Bajaj
10/02/2024, 5:28 PM@JJ can you share a loom video for it.
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JJ
10/04/2024, 12:29 AM@Shubham Bajaj messaged you privately with the Loom
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Shubham Bajaj
10/04/2024, 3:58 PMreplied to your message.
Shubham Bajaj
10/04/2024, 3:59 PMtry creating your assistant normally instead of using blocks.
j
JJ
10/06/2024, 10:25 PMHi Shubham, it's an EXISTING assistant but the 'Blocks' promo message is blocking it. I show it in the video I sent you. It's forcing me to create blocks and won't disappear
JJ
10/06/2024, 10:25 PM@Shubham Bajaj
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Shubham Bajaj
10/07/2024, 2:22 PMcan you share old call id? I can help you recover your assistant.
j
JJ
10/08/2024, 12:53 AMDo you mean assistant ID? 6773a565-aad7-435b-95c0-35984148e8d6
JJ
10/08/2024, 12:53 AMI tried duplicating it, and it also copied over the Blocks promo message
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Shubham Bajaj
10/08/2024, 1:37 PM@JJ call id in which your assistant was used.
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