knowledgeBase feature not working as expected
# support
k
We have uploaded an inventory file and during the conversation when asking about any of the vehicles the assistant says none in the inventory Assistant: 7b33dbda-40b3-448a-81ff-bafc48f24ae1 Call: 1f2d00a3-ea36-4821-a2e6-645fe6a26879
@User
@Sahil
@User
@User is it possible you add an integration with Open AI so I can pick any of my existing assistants? In that way I do not need your KB feature. The only thing will be a custom url so you can call to complete a function request.
s
We are currently having an office hour, can you please join it? We will help you directly. https://discord.gg/WPQuUJkF?event=1290804148354416710 @KillerBoss
k
Thanks @Sahil . I was busy. However you can leave any comment how to overcome my issue
s
@KillerBoss better use tools calling to get stock data instad of KB then it will work as expected.
k
Ok @Shubham Bajaj . I will see what other solution to implement as I cannot be pulling our whole inventory in each call when a customer asks. is it possible you add an integration with Open AI so I can pick any of my existing assistants?
s
@KillerBoss can you eloborate plss.
k
@Shubham Bajaj just want a dropdown in your platform to list my assistants I have created in OPEN AI instead of creating brand new assistants on your platform
Now I am trying to create a custom function to pull my huge inventory in each call (to avoid impacting the DB I will cache the data)
Anyway, if my first point is possible I already have all implemented on my side. I would need a custom URL field to submit the result of the custom function called on your end
s
@KillerBoss there is no direct integration, but yeah tool calling is the only way. Also regarding KB technically to me it won't be a good idea to even go that route again.
k
@Shubham Bajaj actually I am using file-search in OPEN AI uploading JSON files (inventory) and it is working perfectly
OK. I will work on the custom function
s
@KillerBoss can you join support call for a minute?
k
OK.
Is there a way to let the ai knows what date is today.?
In function calling if asking for a today is returning an old date
@Shubham Bajaj @Sahil
@User
s
use tools calling and return the current date time, AI returns UTC old date time.
@KillerBoss please create a new support ticket for new issue.
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