@Bryan
I'm sorry to hear that you're experiencing issues with your VAPI account. Let's take a closer look at what might be happening. It sounds like there could be a few different issues at play here:
1. Account limits reached: This could mean that you've hit a usage limit on your current subscription plan.
2. Card is fine but money charged: If you've been charged, it suggests that the payment went through, but there might be a discrepancy with the account status.
3. No one logged in: This could indicate that there hasn't been any activity that would explain the limits being reached.
To investigate this properly, I would recommend checking your account's subscription status and usage details. If your subscription status is past due, you'll need to clear any outstanding balance. If there's an error or discrepancy, it would be best to contact support directly for a detailed account review.
Since I'm here to assist you, would you like me to guide you through checking your subscription status and usage details?