Can't Get a Number
# support
v
@Talel I'm sorry to hear that you're experiencing issues with billing and acquiring a phone number. It's possible that the problems you're encountering could be related to an outage, but I would need to check the current system status to confirm that. In the meantime, I can assist you with investigating the billing error and the Twilio error you mentioned. To help you further, could you please provide me with the following details: - The exact error message you received from Twilio. - Any relevant transaction or error IDs that were provided. - The time frame when you attempted to get the number. Once I have this information, I can look into the issue more thoroughly and guide you on the next steps to resolve it. If you have already been billed for a phone number that is not showing up in your list, we will need to address that as well to ensure you are not charged for a service you are not receiving.
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
s
@Talel We are currently having an office hour, can you please join it? We will help you directly. https://discord.gg/WPQuUJkF?event=1290804148354416710
t
I'm attending, I posted the question in the chat
n
@bryant could you check
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