None of my numbers work. No idea where this failure is occurring from. Numbers not working for 2 days. My Org ID is: 3fecac79-7da0-4bd6-a8f6-b685b141a313 Call ID from a call when it was working: 18f912e3-71b7-4c84-a7d8-98bc3382590a Linas lgv@ihearvoices.ai https://cdn.discordapp.com/attachments/1291742163465539677/1291742163582849116/A22FA768-FF85-42B0-97AE-3CE88A748013_4_5005_c.jpeg?ex=67013423&is=66ffe2a3&hm=1a5b1b2192e324fdbc6937ed7d174eebab7a5e84877d3623e612316f9935a58f&

@LinasAI Hello Linas, I'm sorry to hear that you're experiencing issues with your numbers. To assist you effectively, I'll need to gather a bit more information. Could you please specify what you mean by "none of my numbers work"? Are you unable to make calls, receive calls, or are you experiencing issues with message delivery? Additionally, if there are any error messages or codes that you've encountered, please share them with me. This information will help me diagnose the problem more accurately. In the meantime, I will check the status of your organization ID and the call ID you provided to see if there are any obvious issues. Thank you for providing the details, and I'll do my best to help you resolve this as quickly as possible.

All incoming calls are failing. There is no error message other that the screenshot. Web call works, incoming calls do not.

@LinasAI I understand that you're experiencing issues with all incoming calls failing, while web calls are functioning correctly. Since you've mentioned that there is a screenshot with an error message, could you please provide that screenshot? It could offer valuable clues to what might be causing the issue. In the meantime, based on the context provided, there could be several reasons for the failure of incoming calls: 1. **Microphone Permission**: If users have not granted microphone permissions, they might not be able to engage in calls properly. However, since web calls are working, this might not be the issue. 2. **WebSocket Connection**: If the phone call provider's WebSocket connection was closed unexpectedly, it could disrupt incoming calls. This would typically result in an error message or code. 3. **Twilio Connection**: If you're using Twilio and it failed to connect a call, this could be the source of the problem. This would also usually provide an error message or code. To proceed with troubleshooting, I would need to know if there's a specific error code or message in the screenshot you mentioned. If you can provide that, it would be very helpful. If you're unable to share the screenshot here, please ensure that the screenshot has been shared with the support team through the appropriate channels, so they can assist you further. In the absence of an error code or message, I would recommend checking the following: - Verify that your Twilio account (or other call provider you're using) is in good standing and that there are no issues on their end. - Check your VAPI configuration to ensure that incoming call settings are correctly set up. - Review any recent changes to your system that might have coincided with the start of the issue. If you've already checked these and the problem persists, please let me know, and we can explore further steps to resolve the issue.

This has been operating perfectly for weeks. No settings were changed. It occurred suddenly and all other incoming calls to my numbers do not work as well. https://cdn.discordapp.com/attachments/1291742163465539677/1291745104796581909/B5B453B9-158C-4D30-9E59-9BEEF1E3900D_4_5005_c.jpeg?ex=670136e0&is=66ffe560&hm=294a7d8bae07629e4997ae11af106d3e7de40f0378d5a23894040c3383c0b864&

@LinasAI your phone number subscriptions are valid, can you try again now?

It's working, Thank you!