Create byon error: Couldn't Create Phone Number nm...
# support
v
@Snapsonic It seems like you've encountered an error while trying to create a phone number using the API. The error message indicates that the phone number could not be created, but it doesn't provide specific details about the cause of the failure. To assist you better, I would need to check the API documentation or logs for more detailed error information. However, based on the information you've provided, here are a few things you can check: 1. Ensure that the
number
you are trying to create is in the correct E.164 format and that it is available for use. 2. Verify that the
credentialId
you are using is valid and has the necessary permissions to create a phone number. 3. Check if there are any restrictions or requirements for the
provider
"byo-phone-number" that you might not have met. If you've already checked these points and the issue persists, it might be best to reach out to the support team with the Org ID and the error message for further assistance. They will be able to provide more detailed insights into the error. If you would like me to perform any specific actions or checks, please let me know, and I'll be happy to assist you further.
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.