Please I need help with the fallbacdestination. I have a make scenerio that creates and deletes the assistant during specific hours of the day. The plan is to delete the assistant during business hours so that when a call comes in, it goes to the fallback destination number which is our live assistant's number since I cannot directly build an assistant that transfers incoming calls to our live assistant during business hours. But the issue is that the calls does not go through to the FallbackDestination whenever the assistant is not connected to the my number. How can I go about this please?

@Benedictombe I'm here to help! It sounds like you're trying to manage call routing for your business, ensuring that calls are directed to a live assistant during specific hours when the virtual assistant is not in use. To address the issue with the FallbackDestination not receiving calls when the assistant is deleted, you'll need to check a few things: 1. **Fallback Configuration**: Ensure that the FallbackDestination is correctly configured in your system. This should be set to the live assistant's number during the hours when the virtual assistant is not active. 2. **Routing Rules**: Verify that the call routing rules are set up to redirect calls to the FallbackDestination when the assistant is not available. 3. **Timing**: Make sure that the timing for the deletion and creation of the assistant aligns with your business hours, so there's no gap when calls could be lost. 4. **Testing**: Conduct tests by calling in during the hours when the assistant is supposed to be deleted to confirm that calls are indeed being routed to the FallbackDestination. 5. **Logs/Reports**: Review call logs or reports to see what's happening with the calls when they're not being routed as expected. This can provide insights into where the issue might be. 6. **Support/Documentation**: Consult the support resources or documentation for your voice API or phone system to ensure that you're following the correct procedures for setting up the FallbackDestination. If after checking these points the issue persists, it might be a more technical problem that requires specific support from the service provider or platform you're using for your voice API and call routing. In that case, reaching out to their technical support team would be the best course of action. Please ask support for more info on this if the problem continues, as they will have the most accurate and detailed information to assist you with your specific setup and platform.

can you share call id please.