billing limits exceeded
# support
c
billing limits exceeded please help. email for org is currenbray@gmail.com
v
@Curren I understand that you're experiencing issues with billing limits being exceeded. To assist you further, I'll need to check the details associated with the email currenbray@gmail.com. However, as a support bot, I don't have the capability to access account information directly. Please check your dashboard for any alerts or messages regarding the exceeded limits. If you have already used all of your starter credits or exceeded your monthly usage limit, you may need to update your billing information or adjust your plan to increase your limits. If you require immediate assistance or need to discuss billing options, please reach out to our support team directly by emailing support@vapi.com or through the contact form on our website. They will be able to look into your account details and provide you with the necessary support. Was this information helpful? If you need further assistance, please let me know!
You can continue this conversation by mentioning me in the message.
c
@User @User
its at 1k limit. It was supposedly fixed through email, but same issue. The quicker the better because we have live calls going today and could really use vapi today. We've also been waiting on you guys to set up an enterprise plan and already had a call
Solved