TransferCall in Dutch
# support
s
The transferCall function is not working for my Dutch assistant The ID is e6defc6c-cf0c-46d6-9192-82b284702eb9
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message has been deleted
@Saien I'm sorry to hear that you're experiencing issues with the transferCall function. To assist you better, could you please provide more details about the problem? Specifically, are you receiving any error messages, and can you describe the steps you're taking that lead to the issue? This information will help me understand the situation and provide you with the best possible support.
You can continue this conversation by mentioning me in the message.
s
@User
s
@Saien can you share when your expecting it to transfer and with translations?
s
The call needs to be transferred as soon as the lead provides their phone number to the AI. The caller reaches the AI through an IVR so I can’t capture their number that way
I’ll send you a DM of my current prompt but in English
sent
s
shared the updated prompt over the call.
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