Vapi agent reading from previous project?
# support
e
I have an agent for a Cleaning Company, but my demo is still acting like a Dental office, which was from a previous project. Why is Vapi not reading from the current prompts (Cleaning Company), but from a previous project (Dental Office)?
v
@Elastic It sounds like there may be an issue with the configuration of your assistant. Here are a few steps you can take to troubleshoot the problem: 1. **Check the Assistant Configuration**: Ensure that you have selected the correct assistant that is configured for the Cleaning Company. It's possible that the assistant for the Dental Office is still active. 2. **Review the Prompts**: Go through the prompts and responses in the current assistant to make sure they are relevant to the Cleaning Company and not carrying over from the Dental Office project. 3. **Clear Cache**: If you are testing the assistant through a web interface or an app, try clearing the cache to ensure that it's not loading an old session. 4. **Rebuild the Assistant**: If the prompts are correct, try rebuilding the assistant to ensure that all the latest changes are active. 5. **Check for Overlapping Triggers**: Ensure that there are no overlapping triggers or intents that might be causing the assistant to respond with the Dental Office prompts. If you've checked all these and the issue persists, please provide more details or ask support for more info on this.
You can continue this conversation by mentioning me in the message.
e
If I test it by clicking the "Talk with assistant" it works, if I test via the "Assistant Demo" is does not work and acts like a previous project. 😦
l
Have you publish this?
e
Thanks. That was very helpful. 🙂
s
@Elastic can you share call id along with expected vs actual responses?
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