I Vapi server Down I got error 524 for 6 times in ...
# support
m
I Vapi server Down I got error 524 for 6 times in last 5 mins
v
@Mohammad I'm sorry to hear that you're experiencing issues with the VAPI server. Error 524 typically indicates a timeout occurred because the server was unable to complete a request in time. This can happen if the server is experiencing high traffic or technical difficulties. To assist you better, could you please provide me with more details about the actions you were trying to perform when you received the error? This information will help me understand the context and guide you towards a resolution.
You can continue this conversation by mentioning me in the message.
l
Services Down. I 'm unable to call my assistants by phone or web. I cannot publish either. When you call it says sorry an application error has occurred.
m
me too @Vapi @Shubham Bajaj @Sahil
v
@Mayank Sharma I understand that you're experiencing difficulties with accessing your assistants and publishing, accompanied by an application error message when attempting to make calls. It seems like there might be a service disruption affecting multiple users. While I don't have the capability to directly fix service outages, I recommend the following steps: 1. **Check Status Page**: If VAPI has a service status page, please check there for any official updates on the service disruption. 2. **Retry After a Short Interval**: Sometimes, issues are transient and may resolve on their own after a short period. 3. **Contact Support**: If the issue persists, it would be best to reach out to the VAPI support team for further assistance. In the meantime, if there's anything else I can assist you with or any other questions you have, please let me know.
l
How do I reach the support team directly?
s
looking at it.
s
it should be fixed. can you check? @LinasAI @Mayank Sharma @Mohammad
m
Yes
thanks
m
worked