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# supportd
deathless
10/09/2024, 3:59 PMI am trying to create an assistant using the dashboard and when I try to "Talk with assistant" it just says connecting, but never does. I had issues earlier as well trying to publish. It would take a minute or 2 to do so. Thanks
v
Vapi
10/09/2024, 4:02 PM@deathless
I'm sorry to hear you're experiencing issues with creating and connecting to your assistant. It sounds like there might be a delay or a problem with the system's responsiveness. To help you better, could you please provide me with any error messages you might have received, or any additional details about the steps you've taken? This information will be crucial for diagnosing the issue effectively.
Vapi
10/09/2024, 4:02 PMYou can continue this conversation by mentioning me in the message.
Vapi
10/09/2024, 4:04 PMGot it. Tagging @User for additional help.
Vapi
10/09/2024, 4:04 PM@deathless
It seems like there might be an issue with the assistant's configuration or a temporary service disruption. Since you've provided the assistant ID, I will check the status of the assistant for you. If the assistant ID is incorrect or there's a configuration issue, we'll need to address that. Please give me a moment to investigate this for you.
Please ask support for more info on this.
d
deathless
10/09/2024, 4:04 PM@Vapi No error message, just a loading button that says connecting, but never does. This is the assistant ID: 0b471ff4-03ea-40db-b440-106fb05e5422
deathless
10/09/2024, 4:23 PMIt's working now
deathless
10/09/2024, 6:04 PMIt is intermittent. Not working for my client but works for me
s
Shubham Bajaj
10/10/2024, 7:33 PM@deathless can you check now, the fixes has been done.