@angeloagz It sounds like you've encountered a limitation related to the number of outbound calls you can make within a certain period, which is often imposed by the service provider for various reasons, such as preventing abuse or managing server load. Since the error message specifically mentions Twilio, it's likely that the limit is coming from there. Here's what you can do: 1. **Check Twilio's Documentation**: Look into Twilio's official documentation or contact their support to understand the specific limits on outbound calls for your account type. 2. **Review Your Account Usage**: Log into your Twilio account and review your usage to see if you've indeed hit a limit. 3. **Upgrade or Scale Your Account**: If you're on a trial or lower-tier plan, you might need to upgrade to a higher plan that allows more outbound calls. Alternatively, importing your own Twilio account, as suggested by the error message, could also mean that you need to set up a separate Twilio account with higher limits and link it to your CRM process. 4. **Implement Call Queueing**: If your CRM process triggers a high volume of calls in a short period, consider implementing a queueing system to spread the calls out over time and avoid hitting daily limits. 5. **Contact Support**: If none of the above steps clarify the situation, you may need to reach out to the support team of your CRM or the voice API service you're using for a more detailed explanation and assistance. Remember to always monitor your usage to prevent hitting these limits in the future, and consider setting up alerts or notifications when you're approaching them. If you need further assistance or have more questions, please feel free to ask.

Got it. Tagging @User for additional help.

Please, let me know if the concurrency limits its gone when u test it