All 5 of my phone numbers not working
# support
l
Calls answer and immediately fail for all assistants. Phone number ID 58205d27-ffbf-4f0c-9532-59d4087b2ff6
v
message has been deleted
@LinasAI I'm sorry to hear that you're experiencing issues with the calls. To assist you better, could you please provide more details about the problem? Are you receiving any specific error messages or codes when the calls fail? This information will help us troubleshoot the issue more effectively.
You can continue this conversation by mentioning me in the message.
l
All 5 of my phone numbers not working UPDATE: It's AT&T in Mexico, where I am situated. Other carriers are no issue. They are unfortunately my carrier.
v
@LinasAI I understand that all five of your phone numbers are not working. To help resolve this issue, I'll need to gather a bit more information. Could you please specify if there are any error messages or codes that you're seeing when attempting to use these numbers? Additionally, it would be helpful to know if there were any recent changes or updates made to your system that might have affected the functionality of these numbers.
l
Hi
How are you doing Can i have the screenshot of this error?
Or it answers, then call fails instantly
Same for all my numbers.
I'm in Mexico, it could be my carrier.
l
Can you check your geo permission?
Let talk in dm
s
@LinasAI 1. can you add server url to your phone number. 2. after that you will receive debugging artifacts from vapi. 3. check these artifacts for what's the issue your getting.
s
This ticket has been marked as solved, and as a result, you will no longer receive any further responses. Kindly create a new support ticket to escalate your inquiry. 
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