If I create a Block with an assistant linked to it...
# support
d
Steps to reproduce: Platform > Blocks > New Blocks Workflow > Give it a name "test" and select the optional assistant > Press "Create Workflow" > error message: "Failed to create the flow. Please try again." https://cdn.discordapp.com/attachments/1294596462038093824/1294596462625292298/image.png?ex=670b9669&is=670a44e9&hm=0c8915cc7e243e1feef69930037312e491b86ac7f6a94446fc33df00cd418f3b&
v
@Daviid I'm sorry to hear that you're experiencing issues creating a new workflow. It seems like there might be a temporary glitch or an issue with the server. Here are a few steps you can try to resolve the problem: 1. Make sure you are connected to the internet and have a stable connection. 2. Refresh the page and try creating the workflow again. 3. Check if there are any updates or maintenance notifications that could be affecting the service. 4. Clear your browser cache and cookies, then attempt to create the workflow once more. 5. Try using a different browser or device to see if the issue persists. If none of these steps work, it could be a more specific issue that needs direct support assistance. Please reach out to the support team for further help on this.
You can continue this conversation by mentioning me in the message.
d
Problem persists after taking the following steps: 1. Cleared cache ❌ 2. Incognito mode ❌ 3. Made totally new account. 1st workflow it worked. Second failed. After deleting both, I can't create a new one ❌ It looks something more general affecting all VAPI users.
Where can I reach out to the support team?
v
@Daviid I apologize for the inconvenience you're experiencing. It does sound like a more systemic issue that our support team should look into. You can reach out to the VAPI support team by sending an email to [support@vapi.ai](support@vapi.ai). Please provide them with all the details of the steps you've taken, the exact error message you're receiving, and any other relevant information to help them diagnose and resolve the issue effectively.
s
Can you make a loom video?
x
I am experiencing the same issue. Looking forward to a solution.
d
I'll keep you posted. I also have a ticket open to get this resolved as it is getting pretty urgent to show some value.
s
Hey @Daviid and @xashae , block is currently in beta stage although I have reported this issue to our internal team.
d
Thanks @Sahil, it's a really necessary feature for all the obvious reasons (halluctionation, workflow management, ...). Looking forward to the progress.
Is there a way to bypass?
s
currently no
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