Vapi is the Voice AI platform for developers.

Vapi AI

I have enabled the call transfer toward a french mobile number and it's not working.
Can you help ?

<@398544977258348554>
Of course, I'd be happy to help you with the call transfer issue. Let's start by checking a few things:

1. Please confirm that the forwarding number is correctly formatted, including the country code for France (+33).
2. Ensure that there are no restrictions on your service that might prevent international calls or calls to mobile numbers.
3. Check if there are any error messages in the logs that could give us more insight into the issue.

If you've already checked these and the problem persists, it might be helpful to know if you're encountering any specific error messages or if the calls appear to be forwarded in the transcript but not actually connecting. Could you provide more details on what you're experiencing?

You can continue this conversation by mentioning me in the message.

I have checked 1. 2. 3. and all is ok.

last message is:

{
  "role": "bot",
  "time": 1728926618509.999,
  "source": "",
  "endTime": 1728926624430,
  "message": "Pour une réservation de plus de huit personnes, je vais devoir transférer votre appel. Un instant, je vous prie.",
  "duration": 5710.0009765625,
  "secondsFromStart": 11.219999
}

so it seems that the call is not forwarded at all