Do you maybe know what could be happening if the dashboard says there’s an error because this room is not existing what happens then is when I’m doing a test call on the dashboard. The agent is finishing the call in the middle of the conversation.

@AiCallYu_JuanS. It sounds like there may be a configuration issue with the room or the assistant you are trying to access. If the dashboard is indicating that the room does not exist, it could mean that the room ID is incorrect, or there may be a problem with the system recognizing the room's existence. Regarding the agent finishing the call in the middle of the conversation, this could be related to the same configuration issue or it might be a separate problem such as a timeout setting or an error in the call handling logic. To assist you further, I would need to check the specific details of your setup. Could you please provide more information about the room ID and the assistant configuration you are using? This will help me to diagnose the issue more accurately.

Well, maybe you can tell me what is the room ID and what does the system mean with room?

@AiCallYu_JuanS. In the context of a Voice API or similar systems, a "room" often refers to a virtual space where voice interactions take place. It's like a conference room but in a digital environment. The room ID is a unique identifier that allows the system to route calls or voice interactions to the correct virtual space where they are supposed to occur. When you initiate a test call and the dashboard reports an error stating the room does not exist, it typically means that the system cannot find a virtual space associated with the room ID you've provided. This could be due to several reasons: 1. The room ID might be incorrect or mistyped. 2. The room may not have been properly created or configured in the system. 3. There could be a system error or a bug that is preventing the room from being recognized. To resolve this, you should verify that the room ID is correct and that the room has been set up correctly in your Voice API dashboard. If everything seems to be in order but the problem persists, it may be necessary to reach out to technical support for further assistance. If you need help with checking the room ID or setting up the room, please provide me with more details or ask for specific instructions.

I still don’t understand where I can find this room ID

@AiCallYu_JuanS. The room ID is typically found within the settings or configuration section of your Voice API dashboard or within the documentation of the API you're using. Here's how you can generally locate it: 1. Dashboard: Log in to your Voice API dashboard. Look for sections labeled as "Rooms," "Conferences," "Calls," or similar. If there's a list of active or configured rooms, you should be able to see their IDs listed there. 2. API Documentation: Check the API documentation provided by the service. There should be a section describing how to create a room and where to find the room ID once it's been created. 3. API Response: If you're creating rooms programmatically via an API call, the room ID is usually returned in the response when a room is successfully created. 4. Support or Help Section: If you're unable to find the room ID through the dashboard or documentation, there may be a help or support section on the dashboard that can guide you. If you're still having trouble locating the room ID, it might be best to contact the support team for the Voice API service you're using. They can provide you with specific instructions based on their system. If you'd like, I can guide you on how to reach out to support or provide further assistance based on the specific Voice API you're using. Please let me know how you'd like to proceed.

Here I share what I got to see and I want to understand what I need to do or why is this happening? https://cdn.discordapp.com/attachments/1295504178185113600/1295506862409777203/Bild_14.10.24_um_23.59.jpg?ex=670ee649&is=670d94c9&hm=a81c2c28442d9eeb598c42f2a7063d64b2f2c00bd0db58ccf6932a5c5e4f4d2a&

@AiCallYu_JuanS. It seems there might have been a misunderstanding or a technical issue, as I didn't receive the information you intended to share. Could you please try sharing the details again or describe what you're seeing that you need help with? Once I have the specific information, I'll be able to assist you better in understanding what you need to do or why a certain issue is happening.

Well, it just shows that error and it says exiting meeting because room was deleted

@AiCallYu_JuanS. It appears that the error message you're encountering, "exiting meeting because room was deleted," indicates that the virtual room or space designated for your voice interaction was removed from the system. This could happen for a few reasons: 1. Manual Deletion: Someone with access to the dashboard or API may have manually deleted the room. 2. Automatic Cleanup: Some systems automatically delete rooms after a certain period of inactivity or after the scheduled meeting time has passed. 3. Error in Room Persistence: There could be a bug or a system error that incorrectly marked the room as deleted. 4. Access Rights Issue: There might be an issue with permissions where the room is being deleted by a process that shouldn't have the rights to do so. To resolve this issue, you should: - Check Access Logs: Look at the access logs to see if there was a manual deletion and who performed it. - Review Room Lifespan Settings: If the system has settings that control how long a room persists, make sure they are configured according to your needs. - Contact Support: If you're unable to determine the cause or if you suspect a system error, reach out to the support team for assistance. If you need help with any of these steps or if you'd like me to guide you through contacting support, please let me know.

call id please.

What is the call id

call id is unique id for each call you make or recieve. how to get it: go to vapi dashboard -> go to call logs -> copy the most recent call id.

1717444b-aabb-4f94-8470-9eae712c8e7b

the model has called the end call tool nothting wrong here, it's related to your asssitant.

logs

🔵 21:49:08:987 [user LOG] Model called tool: endCall()

I don’t understand what you’re saying

According to your prompt model has called the end call tool. Which means nothing is wrong here. Try to refactor your prompt.