I am having issues with my bot saying "dot" for a ...
# supportk
kbmaine
10/15/2024, 6:41 PMI am having issues with my bot saying "dot" for a period at the end of a sentence
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Vapi
10/15/2024, 6:43 PM@kbmaine
I'm sorry to hear that you're experiencing issues with your bot's speech output. This can sometimes happen due to text-to-speech (TTS) engine interpretation errors. To help you better, could you provide me with a bit more information? Specifically, which TTS engine are you using, and could you share an example of the text where the bot says "dot" instead of pausing for a period?
Vapi
10/15/2024, 6:43 PMYou can continue this conversation by mentioning me in the message.
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kbmaine
10/15/2024, 6:49 PM@User our provider is groc, cartesia is the voice provider
kbmaine
10/15/2024, 6:50 PMit seems to be happening right before "can i help you" so it says "dot can I help you with anything else"
kbmaine
10/15/2024, 6:50 PMit is specifically happening in this propt even though I changed the period to a comma
"The Good Table is a family friendly restaurant and can make some menu accommodations for kids. Please inquire with your server upon arrival for more details`, ``Can I help with anything else?"`
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Shubham Bajaj
10/16/2024, 11:57 AMcall id and timestamp please?
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kbmaine
10/17/2024, 3:21 PMvapi is not loading the calls passed the first page so i cannot look up the call
kbmaine
10/17/2024, 4:43 PM@Vapi you can use this call as a reference 04183204-d066-41c9-9046-886d5cbd0066
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Vapi
10/17/2024, 4:43 PM@kbmaine
Sweet. Have a great day!
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