Can't add my Azure credentials
# support
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I can't use my Azure credits through Vapi
@Shubham7535 @Shubham Bajaj
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message has been deleted
@dean.vidic.2024.tx I'm here to help! To use your Azure credits with VAPI, you'll need to ensure that your Azure account is properly linked and that your credits are applicable for the services you're trying to use with VAPI. If you're encountering issues, it could be due to a few reasons: 1. Your Azure subscription may not be properly connected to your VAPI account. 2. There might be restrictions on what the credits can be applied to. 3. Your Azure credits may have expired or been used up. To resolve this, please check the following: - Verify that your Azure account is linked to your VAPI account. - Check the terms of your Azure credits to ensure they can be used for VAPI services. - Confirm that your Azure credits are still valid and have a remaining balance. If you've gone through these steps and are still facing issues, please reach out to support for more detailed assistance.
You can continue this conversation by mentioning me in the message.
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@Vapi How can Verify if my Azure account is linked tomy VAPI account?
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@dean.vidic.2024.tx To verify if your Azure account is linked to your VAPI account, you can follow these steps: 1. Log in to your VAPI dashboard. 2. Navigate to the account settings or integrations section. 3. Look for a section related to cloud service providers or external accounts. 4. Check if there is an option or a status indicator for Azure integration. If you see your Azure account listed and it shows as connected or active, then it is linked to your VAPI account. If not, you may need to link it by following the provided instructions within the dashboard. If you're unable to find this information or if you're unsure about the status of your Azure account linkage, please ask support for more info on this. They will be able to guide you through the process or check the status for you.
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you will see usage in your azure account.
just add your credentials and use openai it will work
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@dean.vidic.2024.tx
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@Sahil @Shubham Bajaj I don't want to use OpenAI but Azure. I will open a ticket right now in Azure portal and add you to the thread
I just made new Microsoft support request and added you both to support ticket contacts. I will let you know when they respond @Sahil @Shubham Bajaj
What's the best time for you to set up a meeting with Microsoft team, I just got a response from them? They're from India also.
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can you please ensure you followed the steps to create azure deployment model because it is working for others.
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I did. We went through it together
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Is this issue resolved because I followed all the steps mentioned in other chats but I am still getting couldnt validate azure open ai credentials @Shubham Bajaj
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@Mikhil Shetty can you please create a new support ticket for this.