Change call analysis model
# support
t
Is it possible to change the call analysis model to GPT-4o?
v
@Theja D Please ask support for more info on this.
You can continue this conversation by mentioning me in the message.
s
nope, atm
t
Got it, Sahil. Thank you
l
any updates on this or still the same @Sahil?
wonder why from initial configuration the devs didn't add a enable or disable natively, or made the model interchangable like it is on the prompt agent LLM
s
still the same.
We do provide a way to change the whole prompt and every single thing.
l
Is it via api or on web
c
hi @Sahil , i need to be able to change the call analysis model to something other than claude because of its high refusal rate.
o
Is there any information if the call analysis model can be changed via API? Or, if the feature is planned to be added? It is also relevant for data protection rules in EU.
s
@Oliver you can raise an feature request for it over here: and then team will take over it.
o
s
Marking this ticket as Solved ✅
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