Latest Assistants not visible on my dashboard
# support
t
Majority of the assistants that i have created in the past few months are not visible. It was there on my dashboard last night and today morning it's disappeared. I have tried clearing the cookies and cache to check but to no avail. Can someone tell me what is happening?
v
@Tuvlo✨ I'm sorry to hear that you're experiencing issues with your assistants not being visible on the dashboard. It's possible that there might be a temporary glitch or an issue with the system. To help resolve this, I would recommend the following steps: 1. Ensure that you are logged into the correct account where the assistants were created. 2. Check if there are any filters or search criteria applied that might be hiding your assistants. 3. Try accessing the dashboard from a different browser or device to see if the issue persists. 4. If you're part of a team, verify that the assistants haven't been moved or altered by another team member. 5. Look for any system notifications or messages that might give clues about any ongoing maintenance or issues. If none of these steps help in retrieving your assistants, it would be best to contact support directly for further assistance. They will be able to look into the issue more deeply and provide a resolution. Please ask support for more info on this.
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
t
Tried from a different browser and it's still not working
@Shubham Bajaj @Sahil Please check
s
Can you try to hit /assistant/assistant_id and check once
t
When i go in the call logs and check the assistant that loads up but then it's not visible on the dashboard
I think the issue with the assistants not being displayed on the frontend
s
@Tuvlo✨ we are working on this issue, till then try using api to work with the assistant.
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