South African (+27) phone numbers in Vapi
# support
s
Vapi Ai mentioned its possible, but now its not and a mission to get a +2712 or +2711 (Pretoria OR Johannesburg, South-Africa) number imported to Vapi, its even not working through Twilio. Can anyone give me any advice please, it would be appreciated
I really want to use Vapi as our AI assistant for phoning businesses in South Africa, but calls need to come from a South-African telephone number
v
@Stef I'm sorry to hear that you're experiencing difficulties importing a +2712 or +2711 number for Pretoria or Johannesburg, South Africa, into VAPI through Twilio. While I can't directly resolve import issues, I can offer some advice that might help you navigate this challenge: 1. **Check Number Availability**: Ensure that the numbers you're trying to import are available for use in Twilio and are eligible for import according to both Twilio's and VAPI's policies. 2. **Review Import Procedures**: Double-check the import procedures outlined in the video tutorial and documentation to ensure that all steps are being followed correctly. 3. **Contact Twilio Support**: If the issue persists, reaching out to Twilio's support team might provide you with more specific guidance regarding the import process for South African numbers. 4. **Contact VAPI Support**: Since you're working with VAPI, their support team may also be able to assist you with the import process or provide alternative solutions. 5. **Regulatory Requirements**: Sometimes, importing numbers can be affected by local regulations. Make sure you have all the necessary documentation and regulatory compliance in place. 6. **Alternative Solutions**: If importing a number is not possible, consider whether using a different number or a different region's number could serve your needs. If you need further assistance with the import process or have any other questions, please don't hesitate to reach out to VAPI's support for more detailed information.
You can continue this conversation by mentioning me in the message.
s
@Sahil assisted with the same issue, but I'm not sure if they got it to work? @User https://discord.com/channels/1211482211119796234/1280865735022739551
@User
s
@Stef you require to purchase number from twilio after that enable international calling permissions for your number and it's region and then impor to twilio.
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