Hello! I registered to vapi.ai and it said that i will get free $10 credits upon registration. But when i try to use the service, it says 'insufficient credits'. Does anyone know, or did they remove the free credits? In documentation its still there,

@Kaiyrly Mukhametkarim Hello! I'm glad to hear you've registered with VAPI. The free $10 credits should indeed be credited to your account upon registration as per the documentation. It's possible there might be a delay or an issue with the crediting process. To resolve this, please ensure that you have completed any necessary verification steps that might be required to activate your credits. If you have already done so and the credits are still not showing, I would recommend reaching out to the support team for assistance. They will be able to look into your account details and rectify any issues. In the meantime, if there's anything else I can assist you with, please let me know!

what are the necessary verification steps? I verified my email

@Kaiyrly Mukhametkarim Great, verifying your email is usually one of the main steps. Other verification steps might include: 1. Providing additional personal or business information. 2. Verifying a phone number. 3. Adding a payment method for future billing. 4. Completing a profile setup. If you've already verified your email and are still encountering issues with the credits, it might be best to contact the support team directly. They can provide specific information related to your account and help ensure that your free credits are applied correctly. If you need help contacting support or if there's anything else I can do for you, please let me know!

I did all those steps but it still didnt work

I'm not sure but it probably is because you have to change the payment method (Im not sure)

i have it that way

Then I'm not sure what's happening tbh

@Kaiyrly Mukhametkarim can you share your org id?