Integration
# support
a
Am building ai agents for my clients (they ask how they will see calls Insights, recording, how many calls, transcripts of calls..etc) How i can give my clients this feature? I can't gvie them my vapi account logins to check thier agent.. Is there any platform that i can connect my vapi account to it then i can create user logins so clients can login and check thier agent Insights..etc
v
@ahmadscb Absolutely, you can provide your clients with access to their call insights, recordings, transcripts, and other relevant data without sharing your VAPI account credentials. What you can do is create a separate platform or dashboard for your clients where they can log in and view their specific data. Here's a general approach to achieve this: 1. **Develop a Client Dashboard**: Create a separate web application that serves as a client dashboard. This dashboard will be the interface through which your clients can access their data. 2. **API Integration**: Integrate the VAPI with your client dashboard using VAPI's APIs. This will allow you to fetch the necessary data from your VAPI account and display it on the client dashboard. 3. **Authentication and Authorization**: Implement an authentication system in your client dashboard that allows your clients to have individual accounts with unique login credentials. 4. **Data Segregation**: Ensure that each client can only access data related to their own agents. This requires a proper data management system that associates each piece of data with the correct client account. 5. **User-Friendly Interface**: Design the dashboard to be user-friendly, displaying call insights, recordings, transcripts, and other metrics in an easily understandable format. 6. **Security**: Make sure to implement strong security measures to protect your clients' data and ensure that the communication between your dashboard and VAPI is secure. 7. **Support and Documentation**: Provide your clients with support and documentation on how to use the dashboard to access their data. By following these steps, you can create a robust solution that allows your clients to independently access their call data without compromising the security of your VAPI account. If you need assistance with the technical implementation or have any specific questions about integrating with VAPI, please feel free to ask for more information.
You can continue this conversation by mentioning me in the message.
a
Ok thank you. But is there any ready dashboard solution i can use now? Can i connect my vapi to Aircall? As aircall has call center software and can get all Insights i need and i can create logins for my client (am not developer dont know how to build dashboard for my clients (this will aslo need time and money) is there any quick solution and if you know any third party has this dashboard
s
@ahmadscb there is no vapi solution avaialable as of now but yeah you have to build the dashboard for this and can use call List endpotint. https://docs.vapi.ai/api-reference/calls/list-calls
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