structed data issue
# support
t
Hi, i have a structured data schema, its an array with an object, that has to check a txt file that looks like a table. : ID,Name,Phone Number 9730946,Avi ,+123456 2627262,Liran ,+123456 I requested to get avi id over the call, this file is attached in the knowledge base, when i request to meet avi, instead of getting 9730946 the id this is what i receive: {"contact":[{"contacts":{"id":2,"name":"Avi "}}]} my prompt says: schedule meetings with my contacts from the contacts.txt file id: 7e99cf9a-a2c3-4bc0-bb14-5f6243c4e1a3.
v
@TheSnowguru I understand you're looking to schedule meetings with your contacts by referencing their IDs from a .txt file, but you're receiving an incorrect response. To assist you better, I'll need to access the specific file and ensure that the structured data schema is correctly interpreting the file's content. Could you please provide me with the squad ID or any additional details that would allow me to access the file and review the structured data schema? This will help me to troubleshoot the issue and ensure that you receive the correct ID for Avi when you request to schedule a meeting.
You can continue this conversation by mentioning me in the message.
t
abe5fc09-3ab4-4b6c-b2d5-8e09dab678df call id
@User
s
We pass system prompt, call transcript, your structutre data prompt to model so you won't get the KB file data in strucuted data instead you need to append it to the model.